Privacy Policy
Introduction
SmarterPhone (“SmarterPhone”, “we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services (the “Service”).
By using SmarterPhone, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information necessary to operate and improve our Service.
a) Information You Provide
When you create an account or use SmarterPhone, we may collect:
Name
Email address
Phone number
Organization name
Contact details you add (names, phone numbers, emails)
Messages and call-related information you choose to store
Support communications
b) Call & Messaging Data
To provide calling, messaging, and AI features, we may process:
Call metadata (caller number, recipient number, call time, duration, status)
SMS metadata and message content
Call summaries generated by AI (if enabled)
Note: SmarterPhone does not listen to or analyze calls unless explicitly required to provide features you enable (such as AI call summaries).
c) Automatically Collected Information
When you access the Service, we may automatically collect:
IP address
Browser type and device information
Usage activity within the dashboard
Log files and error reports
How We Use Your Information
We use collected information to:
Provide and operate the SmarterPhone Service
Enable calling, messaging, and AI receptionist features
Maintain call history and contact management
Improve performance, reliability, and usability
Respond to support requests
Communicate important service updates
Ensure security and prevent misuse
AI-Powered Features
SmarterPhone offers optional AI features such as:
AI receptionist call handling
AI-generated call summaries
When these features are enabled:
Call data may be processed by AI systems to generate summaries or responses
AI processing is used only to provide the requested feature
AI outputs are not used to train public AI models
Data Sharing
We do not sell your personal data.
We may share information only when necessary:
With trusted service providers (e.g. hosting, telephony, messaging services)
To comply with legal obligations
To protect the security and integrity of the Service
With your consent
All service providers are required to protect your data.
Data Retention
We retain information only as long as necessary to:
Provide the Service
Meet legal or operational requirements
You may request deletion of your account and associated data at any time.
Data Security
We use reasonable technical and organizational measures to protect your information, including:
Secure infrastructure
Access controls
Encrypted communications where applicable
No system is 100% secure, but we work to protect your data against unauthorized access.
Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Object to or restrict processing
To exercise your rights, contact us at the email below.
International Data Transfers
SmarterPhone may process data in different countries where our service providers operate. We take steps to ensure appropriate data protection safeguards are in place.
10. Cookies
We may use cookies and similar technologies to:
Maintain sessions
Improve user experience
Analyze usage patterns
You can manage cookies through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Last Updated: January 21, 2026
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